Course Description
This course was designed to develop essential personal and social skills to facilitate greater selfawareness and a better understanding of others. Participants will gain insights on how Emotional Intelligence supports individual and organisational goals and how it will also facilitate selfmanagement and relationship building.
Course Objectives
- Explain the concept of Emotional Intelligence
- Recognise situations demonstrating low and high EQ
- Master EQ to identify emotions in yourself and others
- Develop greater self-awareness and manage your emotions
- Improve your relationships at work
- Continuously improve your level of emotional intelligence to better serve the needs of the
stakeholders
