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    Service Excellence Policy 101 (September 2025)


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    The Management Institute for National Development (MIND) is the Government of Jamaica’s pre-eminent and preferred public service training institute mandated to provide effective leadership development programmes and management training appropriate to all levels, an in line with the demands of a modern and competitive public service. (CD 32/93 of 6 Sept, 1993)

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    235a Old Hope Road

    Phone: 876-927-1761

    E-mail: marketing@mind.edu.jm

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