There is a distinct correlation between learning, training, development and careers. Companies and their employees must constantly learn and change to meet customer needs and compete in new markets, therefore, the emphasis on both training and development has increased significantly. Employee development is a key business strategy based on developing intellectual capital and managerial talent as it ensures that employees have the competencies necessary to serve customers, create new products and customer solutions. It also allows employees to take responsibility for their careers.
- Teacher: Alexia Graham