This course is structured to provide knowledge of the principles and processes of business communication and to build and strengthen the communication skills that participants need to function more effectively. The course will provide opportunities to produce different types of written and oral messages and thereby expand participants' communication repertoire. It is geared towards allowing participants to demonstrate fluency in the expository modes of written and oral discourse and be able to maintain coherent and logical lines of argument by using appropriate organising strategies and a range of rhetorical devices.