Records and Information Management (RIM), is an organisational function responsible for the creation and maintenance of a system to deal with recordsthroughout the recordslifecycle. RIM includes everything from the creation of a record to its disposal. Essentially, it comprises anything that is part of a business activity. Records and Information Management supports an organisation’s present and future. It includes the structure, policies, procedures, and processes necessary to manage all the information stored within an organisation. 

This course is designed to equip professionals at the entry level of Records and Information Management with the technical competencies necessary to successfully support the Records and Information Management process. Participants will be taught basic records and information management skills such as records organisation, records maintenance and use, handling digital records and managing correspondences. The course consists of five (5) modules to be delivered over 45 hours and is intended to provide a practical and interactive learning experience for participants.