This module focuses on the development, image and profile of the individual, and on improving personal effectiveness.  The module is designed to increase the personal effectiveness of managers by enhancing their inter-personal skills in communication, motivation and attitude and by developing the key skills and techniques needed to enhance personal conduct, and influence effectiveness in dealing with people and situations.

This module is designed to provide participants with a general understanding of the management environment, specifically as it relates to the public sector.

This module is designed to give participants an understanding of the theories and practices of management.

This module is designed to equip participants with a comprehensive understanding of essential human resource management concepts and techniques to effectively carry out their management functions.  It focuses on the competencies that managers need to enable them to address HR-related issues in their organisations.

This module is designed to equip participants with the knowledge, skills and attitude to manage organisational change.