Skip to main content
  • You are not logged in. (Log in)
  • Our Website
  • Login
  • Eguru
    • Our Website
    • Login

    Service Excellence Courses

    1. Home
    2. Courses
    3. SCHEDULED PROGRAMME DELIVERY
    4. Service Excellence Courses


    • 1 (current)
    • 2
    • » Next page
    Moments that Matter-Customer Service Excellence for all Stakeholders
    Leading and Sustaining a Culture of Service Excellence
    Service Excellence Policy 101 August 2026
    Service Excellence Policy 101 July 2026 Cohort 2
    Managing the Frontline Service Experience August 2026
    Service Excellence Policy 101 July 2026 Cohort 1
    Service Excellence Policy 101 May 2026
    Best Foot Forward Navigating the Customer Service Frontline
    Best Foot Forward Navigating the Customer Service Frontline April 2026
    Excellence in Public Service Delivery: Systems, Frameworks & Procedures
    Managing the Frontline Service Experience Afternoon February 2026
    Managing the Frontline Service Experience Morning February 2026
    Service Excellence Policy 101 (February 2025)
    Service Excellence Policy 101 (June 2025)
    Service Excellence Policy 101 (March 10, 2025)
    Service Excellence Policy 101 (March 17, 2025)
    Service Excellence Policy 101 Cohort 1 February 2026
    Service Excellence Policy 101 Cohort 2 March 2026
    Service Excellence Policy 101 Cohort 3 March 2026
    Service Excellence Policy 101 Cohort 4 March 2026
    • 1 (current)
    • 2
    • » Next page
    • Home
    Eguru

    The Management Institute for National Development (MIND) is the Government of Jamaica’s pre-eminent and preferred public service training institute mandated to provide effective leadership development programmes and management training appropriate to all levels, an in line with the demands of a modern and competitive public service. (CD 32/93 of 6 Sept, 1993)

    Corporate

    • Mandate
    • Profile

    Social Media

    • Facebook
    • Twitter

    Contact Us

    235a Old Hope Road

    Phone: 876-927-1761

    E-mail: marketing@mind.edu.jm

    Data retention summary
    Get the mobile app