Programme Description

The Administrative Management Level 1 is a 3-modular certificate programme, designed to be delivered over 150 hours.  The course provides participants with the basic skills, techniques and confidence to effectively carry out their secretarial and administrative roles and responsibilities in both public and private sector organisations.  It will help participants to better understand and value their role as administrative professionals. 

 

Programme Goals

  • To develop a cadre of administrative professionals who are able to effectively execute the administrative support functions in    organisations.
  • To help participants develop an appreciation of how organisations (public and private) function.
  • To introduce participants to the elements of basic administrative practices and procedures.
  • To enhance the personal effectiveness of administrative support staff.
  • To improve participants’ technical competencies through the use of Information and Communications Technology (ICT) and Microsoft Word.
  • To deliver exceptional service to both internal and external customers. 

Entry Requirement

  • Passes in English Language and Mathematics (or Accounts) at the CXC or GCE ‘O’ Level.
  • Currently working in the area of Administrative Management.

 Target Group

  • Administrative support staff in public and private organisations that carry out basic administrative functions within the organisation.
  • Persons employed to the positions of Secretarial Series Level 1 and II in the Public Service.


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